Privacy Policy

We, www.ekaana.com, ensure our commitment to safeguard your privacy in relation with the protection of your valued information that you entrust to us.

With the intent of providing you seamless services and regular latest updates, we may gather, use and disseminate (in some cases) information about you. However, we will never (without your consent) disclose to any third-party service provider any information that identifies you in person. To help you effectively understand different conditions under which we may seek, use and disclose your personal information, we have formulated this privacy document. However, you are advised to carefully go through it. Your use of our website will indicate that you have read and accepted our terms of privacy. In case you do not agree to abide by any of the terms laid out herein, you are advised not to use our site, or any information provided under the Ekaana label.

For questions and queries relating to this privacy policy, please feel free to write to us at support@ekaana.com. and one of our representatives will reach out to you at earliest.

ANY CAPITALIZED TERMS USED HENCEFORTH SHALL INDICATE THE MEANING ACCORDED TO THEM AS PER THIS PRIVACY AGREEMENT. FURTHER, ALL HEADINGS ADOPTED HEREIN ARE MEANT ONLY FOR ARRANGING DIFFERENT PROVISIONS SET FORTH IN THE AGREEMENT. NEITHER THE CREATOR NOR THE USER OF THIS POLICY MAY USE THESE HEADING FOR INTERPRETING THE PROVISIONS DOCUMENTED HEREIN IN ANY MANNER WHATSOEVER.

1. Definitions

"We", "Our", and "Us" refers to ekaana.com, its owners and rightful stake holders.
"You", "Your", "Yourself" and "User" refers to individuals who make use of this website.
"Personal Information" refer to all personally identifiable or non-identifiable information that ekaana may gather from You.
"Third Parties" refer to any company, website, individual other than the users and the owners of this website and all related services.

2. Overview

Respecting your online privacy is of foremost importance to us. We further understand Your need for suitable protection and handling of any Personal Information You entrust to us. Your use of ekaana service implies that we have your consent to send you periodic communication relating to your use of this website or any service or product you purchased. This periodic communication can be initiated through different channels at disposal, such as push notifications, promotional SMS, etc.

3. Information We Collect

While providing you our services and ensuring that you get seamless access to the latest set of features introduced on our website, we may gather the following information from you:

  • Your email which is used to offer you cashback and other important information regarding any offer or purchase availed by you through our platform.
  • Your Personal information, including but not limited to, name, age, phone number and preferences, etc., can be collected by ekaana to provide you more personalized services and pleasant user experience based on your preferences.
  • Your Tracking Information like the browser type you’re using, the IP address of your device, time and date of your visit to our website, etc. This information assists us in tracking your movements on our website and deliver cashback offers to your email account based on your usage trends of our website whenever eligible.
  • Your Geo location, which helps us in informing you about the offline availability of our services in your location, and in displaying relevant adverts.
  • Your Browsing activity relating to ecommerce. Such information helps us in notifying you about various offers, price drops, trending products, lucrative deals, order status, and so on.

4. Cookies

We use data collection strategy based on "cookies" to collect your personal information wherever required. Our collection of such information is purely in accordance to the policies set forth in this privacy statement. Cookies are small files transferred by a web server to your browser. These files help us analyze your use of our website and record important information such as your preferences, the number of times you’ve used our site, etc. This information helps us in tailoring our services to better suit your needs and provide you a more personalized view of our site based on your preferences.

Cookies may be used while you register at our website to record some of your personal information. However, a cookie does not provide us any sort of access to your device.

You may opt to disable the "cookie" feature at any time through your browser’s setting. However, this will prevent complete utilization of our services as provided from time to time.

5. External Links

The website may comprise of links to third party service providers, affiliates and may include adverts as hyperlinks to other sites, resources or content on the web. We have no influence over such external URLs and the information provided on them.

You acknowledge and accept that We in no event can be held liable for any collection or dissemination of your Personal Information by such external websites, companies, etc. nor do We endorse any such products, advertising, or other resources available from external websites or resources.

You also acknowledge and accept that We are not to be held responsible for any loss or damage in the form of resources, assets, finance, business, etc. which you may incur out of your use of such external third-party sites. Please note that such external resources and websites have their own privacy policies and their processes work in accordance with their own policies. Therefore, you must ensure you read their terms of service before making use of any information provided therein.

6. OUR USE OF YOUR INFORMATION

The information you entrust to us at the time of registration on our website shall be used to get in touch with you when necessary. Please go through our website terms of use to get a clear indication of the nature of all such communication.
Further, your personal information can be stored and used by us for internal training, quality and management purposes. All such information is transmitted by us securely and stored on dedicated systems having active firewalls.

We may use tracking information, including IP address, to identify you in person and to collect general geographic information.

We may disclose your Personal Information to any third-party service provider to abide by a Court Order or any similar legal process, or when we, in our sole discretion, believe that such disclosure is mandatory to abide by the law; avoid imminent physical damage or monetary loss. In case our business is merged or acquired by any business entity, we shall transfer all information collected from you to the company as part of the acquisition.

7. Confidentiality

Your information is considered confidential and shall not be disclosed to any third-party service provider, unless we are bound by law to do so or in case such disclosure is necessary to help users completely make the most of all our latest services and features.

We shall not sell, rent, trade or lease your information to any third-party service entity or use your mailing address for sending unsolicited mail.

Ekaana may deploy third parties for offering services that are within the range of its website, particularly for the administration of this website. While offering such services, these third-party service providers, you hereby legalize, can gain access your personally-identifiable information.

8. Accessing, Reviewing And Changing Your Profile

Other than the information you might modify, add or remove personally by logging in to your account on this website, you might request to change your profile information by sending us a written request to support@ekaana.com.

9. Control Of Your Password

During registration at our site, you’ll get to create a password that can be used by you to log into your account anytime. Please note that we do not store user passwords and that it is completely your responsibility to take care of your password to prevent any unauthorized access to your account. We suggest you keep your password securely and make sure not to save it on shared computers. You hereby accept that ekaana will not be held liable for any loss that you might incur due lost or stolen passwords.

You must notify us anytime you suspect unauthorized use of your account or password and it is recommended that you change your password under such circumstances.

10. Indemnity

During registration at our site, you’ll get to create a password that can be used by you to log into your account anytime. Please note that we do not store user passwords and that it is completely your responsibility to take care of your password to prevent any unauthorized access to your account. We suggest you keep your password securely and make sure not to save it on shared computers. You hereby accept that ekaana will not be held liable for any loss that you might incur due lost or stolen passwords.

You must notify us anytime you suspect unauthorized use of your account or password and it is recommended that you change your password under such circumstances.

11. Severability

Each term of this policy is and shall stay independent of, and largely severable from, all other clauses documented herein, save for where expressly indicated by the context of this privacy policy.

In case any of the terms of this document becomes null and void and unenforceable, it shall not have an influence on other terms of this policy statement. All such terms shall remain in full effect unless declared null and void.

12. Mendment

This Privacy Policy may be modified from time to time and therefore you are requested to check this back on a regular basis. Any major change to this policy will be reflected to you through an email communication or on the website, itself.

13. No liability

While we make use of all standard tools and procedures for safeguarding the integrity and confidentiality of the information you entrust to us, nothing can absolutely guarantee the safety of any data transmitted across the Internet. You hereby accept to hold Ekaana unaccountable of any sort of loss or damages, including but not limited to loss of business, equipment or profit, that you might incur due to your use of this website.

13. Contacting us

Should you have any queries or questions relating to this privacy policy, please feel free to write to us at support@ekaana.com and one of our representatives will get back to you within 48 business hours.